With multiple air conditioner companies in Perth, it can be easy to get confused when trying to choose someone to install your air conditioner. There are lots of factors to consider when it comes to choosing your system, including budget, brand, and the size of the system you want.
There is also the choice between split system air conditioning or opting for a ducted air conditioner.
We’ve put together a list of important questions to ask to make sure you end up with a respected, qualified air conditioning supply and install to give your home the air conditioning system it needs.
Make sure they’re qualified
Checking your air conditioning installer has the right qualifications and insurances is the best way to protect yourself from making a costly mistake. Knowing that they have undergone the appropriate training and have the right qualifications and insurance should give you the peace of mind for a successful air conditioning installation.
Licensing and certification
Your air conditioning installer should be certified by the Australian Refrigeration Council. Don’t be afraid to ask them if they have an ARCtick license number. This proves they are qualified to work with the type of refrigeration gas that’s needed to install an air conditioning unit.
You should also ask what kind of insurance they have. Public Liability insurance will protect you if they do any damage to your home or property, for example drilling through a water pipe during install. Choosing an installer with Products Liability insurance will cover you after the installation, should there be an issue with the system that they have installed.
Experience
You should also ask your installer what kind of experience they have. Airspares has over 15 years of experience, so we’ve seen it all. This means we have experience with problems that can arise during an install, and know how to fix them.
Checking your potential installer’s website or asking for testimonials or references is another way to get a feel for the kind of work they do, and the results they produce.
Evaluate their pricing
You should also evaluate their pricing. While that might sound obvious, there are reasons for checking your installer’s pricing beyond simply saving money.
Transparency and no hidden extras
Ask your installer to take you through the quote to make sure there are no hidden extras. Asking for them to itemise your quote is the best way to ensure you understand the installation process and will ensure that you’re paying for exactly what you think you’re paying for, with no hidden extras.
Seek multiple quotes
A significantly low quote might indicate corners being cut on critical aspects like correct unit sizing, quality of materials (e.g., proper copper piping, electrical wiring), or even correct refrigerant handling. Poor installation leads to higher energy bills, frequent breakdowns, and a reduced system lifespan.
On the other hand, an overly expensive quote might mean you're overpaying. Seeking multiple quotes, and asking an installer to itemise your quote allows you to compare like-for-like, ensuring you invest in a correctly installed, efficient, and long-lasting system that provides genuine value and comfort for your Perth home.
What is their service offering?
You also want to know what their installation services include. An air conditioning system can be a significant investment, so you want to make sure you’re getting a comprehensive offering.
Installer flexibility
The technician installing an air conditioner needs to understand that no two houses are the same, and to be able to tailor the offering accordingly.
A good installer will be able to work with multiple different budgets, as well as understanding a client’s differing priorities. Some clients will care about the aesthetics of their system, so may opt for ducted systems, while others will be more interested in the system’s costs.
Given Perth’s differing architecture, installers should be flexible enough to work within older homes, as well as being confident enough to handle a job that may have a mixture of old and new architecture to work with.
An effective installer will take the time to analyse your home and give you a realistic idea of what’s possible within your budget.
Air conditioner supply and installation
Another question to ask is whether your installer can supply the system that they are installing. Do they offer a full service offering, or do you need to purchase the system elsewhere and then contact the installation team.
Do they carry multiple brands?
It’s also worth asking how many different brands of air conditioning systems your installer carries. Do they have a preferred manufacturer? At Mouritz we carry a wide range of different brands, so we will have a system that suits your needs.
What aftercare do they offer?
When choosing an air conditioning installer in Perth, it's crucial to understand what kind of aftercare services they offer beyond the initial installation. This ensures long-term comfort, efficiency, and peace of mind.
You should ask whether they offer an installation warranty, what the warranties of the units are, as well as what kind of aftercare and servicing they recommend.
Another thing to consider is whether or not they offer a comprehensive demonstration of how to work your new system, so that you can troubleshoot any issues before they leave.
Knowing what the process is for warranty claims or breakdowns is another way to make sure you understand exactly what you’re getting from your installer.
Contact Airspares
At Mouritz, we appreciate that you have a number of choices when it comes to air conditioning installation. An experienced, reputable air conditioning installer should be happy to answer any of the questions on our list
The Mouritz team of technicians have extensive experience in the installation of numerous air conditioner brands. Contact us today for a competitive quote and get the perfect air conditioner to suit your needs and keep your home at ambient temperatures for many years to come.